|THE 20 LAWS OF CUSTOMER SERVICE IN A FITNESS BUSINESS
16. If you can, handle it yourself instead of passing it along to someone else.
17. Strive for Profitability. The profitability of our company creates opportunity for everyone who works here and a better experience for our guests.
18. Do everything in your power to make this the cleanest facility in town.
(1-15 Can be found in previous Newsletters)