|THE 20 LAWS OF CUSTOMER SERVICE IN A FITNESS BUSINESS|
16. If you can, handle it yourself instead of passing it along to someone else.
17. Strive for Profitability. The profitability of our company creates opportunity for everyone who works here and a better experience for our guests.
18. Do everything in your power to make this the cleanest facility in town.
(1-15 Can be found in previous Newsletters)